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Grievance Redressal

If you have a complaint about how KhatuLoans handled your enquiry or your data, write to our grievance officer.

Grievance officer

Name: Hemant Kumar
Email: khemant078@gmail.com
Address: Hemant Kumar, Plot No 18-19, Kirti Sagar Block B, Mangyawas, Mansarovar, Jaipur, Rajasthan 302020

Process

Send your complaint with your name, mobile number and the date of your enquiry. We acknowledge it promptly and aim to resolve it within 30 days. Complaints about a lender's decision, pricing or conduct must be raised with that lender first; if unresolved, you can approach the RBI Integrated Ombudsman at cms.rbi.org.in.